Update your details - owner

All fields are required unless marked as optional

Which account details do you need to update? Phone number Email address Postal address Change my name Add an authorised contact to the account Update property ownership details (add/remove owners) Add or remove tenant for water use bill

UpdatePhoneNumber Section

Property details

Account number (Optional)

Unit number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Current details

First name

Last name

Current mobile phone number

Current home phone number (Optional)

Email address

New details

New mobile phone number

New home phone number (Optional)

UpdateEmailAddress Section

Property details

Account number (Optional)

Unit Number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Current details

First name

Last name

Phone number (Optional)

Current email address

New details

New email address

UpdatePostalAddress Section

Property details

Account number (Optional)

Unit Number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Current details

First name

Last name

Phone number

Email address

New postal address

Is your new postal address the same as the property address provided previously? Yes No

Street address or PO box

Suburb

Postcode

State

Is this on overseas address? Yes No

Country

Are there other properties this postal address change applies to? Yes No

Account number (Optional)

Property address

Are there other properties this postal address change applies to? Yes No

Account number (Optional)

Property address

Are there other properties this postal address change applies to? Yes No

Account number (Optional)

Property address

Are there other properties this postal address change applies to? Yes No

Account number (Optional)

Property address

Are there other properties this postal address change applies to? Yes No

Account number (Optional)

Property address

Add Authorised Contact Section

Property details

Account number (Optional)

Unit Number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Your details

First name

Last name

Phone number

Email address

Details of your authorised contact

First name

Last Name

Phone Number

Email Address

What is their relationship to you? Family member Partner Other

Please explain

What are you authorising them for? Full authority Other

Please specify

Update property ownership details

If this is related to buying or selling the property, refer to your settlement agent and do not fill this form.

Property details

Account number (Optional)

Unit Number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Your details

First name

Last name

Phone number

Email address

Document attachments

Please attach a copy of the Certificate of Title, listing current property owners

Select bill delivery method Email Email and mail

Is the bill delivery email address same as the one above? Yes No

Email address

Change my name Section

Property details

Account number (Optional)

Unit Number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Current details

First name

Last name

Phone number

Email address

New details

New first name

New last name

Additional details

Document attachments

Please attach a copy of your Marriage Certificate, Change of Name Certificate or Certificate of Title listing you as the property owner

Send water use bill to tenant

We'll send water use accounts to your tenant, however as the property owner you are still liable for these charges. We'll send reminder notices to your postal address if your tenant’s bills are not paid, unless the amount is under $50. Please note, any recovery action for overdue bills will be taken against you as the property owner, even if the tenant has left the property.

Property details

Account number (Optional)

Unit Number (Optional)

Street number

Street name

Suburb

Postcode (Optional)

Your details

First name

Last name

Phone number

Email address

Postal address

Suburb

Postcode

Tenant details

First name

Last name

Phone number

Email address (Optional)

Date the tenant moved in

Is the tenant's postal address the same as the property address above? Yes No

Tenant postal address

Suburb

Postcode