Food handling & preparation

The servicing of your grease arrestor must be performed by a licensed liquid waste contractor. Their service includes cleaning of the grease arrestor and transportation of the pumped out waste to an appropriate waste treatment and disposal facility.

Pump out frequencies will depend on the size of the grease arrestor and the nature and volume of wastewater produced by your business.

Pump out frequencies are determined when we assess your trade waste application. The frequency is set as a condition of your trade waste permit.

Your responsibilities are to:

• Have your grease arrestor serviced at the frequency shown on your trade waste permit
• Use a licensed liquid waste contractor (LWC)
• Report pump outs to us within 7 days
• Maintain good housekeeping practices

Your frequency can be re-assessed by request, subject to the following conditions:

• A grease arrestor frequency re-assessment charge will apply
• Re-assessments may also result in an increase to the pump out frequency
• The re-assessment process will involve a number of inspections to determine the point of grease arrestor failure
• To request a re-assessment, please complete our grease arrestor maintenance frequency re-assessment form

Food handling and preparation establishments such as restaurants, cafes and lunch bars produce greasy wastewater from food preparation and cleaning activities, and are required to dispose of this waste in a responsible manner.

The grease and fat contained in wastewater can accumulate in internal drains and our sewer system, resulting in blockages and effluent overflows to the environment.

The potential cost to your business associated with a drain or sewer system blockage can be significant, not only in finding and clearing the blockage but also the effect it has on the normal operation of your business. You should be aware that if a sewer system blockage is attributable to your business, you may be required to pay the substantial cost for removing the blockage and the associated cleanup.

Requirements

To limit the amount of greasy wastewater discharged to the sewer system, we require businesses to have some form of wastewater pre-treatment, usually in the form of a grease arrestor. The effectiveness of pre-treatment devices depends on good housekeeping practices. For example, preventing food solids and excess oil or grease being washed down the drain, and the servicing and maintenance of the grease arrestor by a licensed waste contractor at the frequency stated on your Trade Waste Permit.

Some useful tips to best manage greasy wastewater in your business and potentially save you money include:

• Recycle used fat, oil and grease. Don't pour any oil directly down the drain or into the grease arrestor.
• Scrape or wipe off excess food material, oil and grease from dishes, kitchen utensils and equipment prior to rinsing down the sink.
• Use quick breakdown detergents.
• Use sink strainers/ screens to prevent food solids from going into drains.
• Ensure dish washers and glass washers discharge directly to sewer (bypassing the grease arrestor).
• Ensure all grease-bearing drain lines discharge into a grease arrestor.
• Ensure the grease arrestor is pumped out by a licensed liquid waste contractor as per the frequency stated on your trade waste permit.
• Educate all staff members in what they can and can't put down sinks and drains. Explain the purpose and function of a grease arrestor.
• Store any used cooking oil in a bunded area so that leaks and spills can't drain into the sewer or stormwater systems.

Correctly sized grease arrestors can be used to serve multiple businesses, such as in shopping centres or other multiple tenancy arrangements.

Who's responsible

A property owner or the owner's designated agent (such as the shopping centre manager) is legally responsible under the Water Services Act 2012 for the operation and maintenance of the shared grease arrestor. They must hold a trade waste permit for all shared grease arrestors on the property.

Permits for shared grease arrestors are subject to the standard trade waste fees and charges.

If a property owner/ agent is not willing to take responsibility for shared grease arrestors, we will require individual grease arrestors for each business.

To request a property owner/ agent's trade waste permit to manage a shared grease arrestor, please complete our application form.

Each food outlet that proposes to discharge wastewater to sewer through fixtures located within the area leased by the individual business through a shared grease arrestor, is required to also apply for a trade waste permit. Each food outlet is responsible for the waste they discharge and paying all charges associated with their trade waste permit.

The requirement to install or upgrade a grease arrestor can be a condition of your trade waste permit.

Protecting our wastewater system and providing effective wastewater services to our customers and the community is important to us. We endeavour to work with our customers to meet the conditions of their trade waste permit.

Customers who do not meet these conditions will be subject to our food handling and preparation industry non-compliance process, which may result in additional charges.

Our greasy waste compliance management program is referred to as FOGMan (fats, oils and grease management), it manages our customers’ compliance with their pump out frequency and reporting requirements.

FOGMan liquid waste contractors

A liquid waste contractor licensed by the Department of Environment Regulation is the only person who can pump out a grease arrestor. A FOGMan liquid waste contractor is a licensed contractor who has additionally agreed to comply with our Code of Practice to pump out your grease arrestor and report on your behalf to Water Corporation. We recommend you use a FOGMan liquid waste contractor.

You can use a contractor that isn't part of the FOGMan program. However, these contractors have not agreed to report pump outs to us. Therefore, it is your legal responsibility to ensure a copy of your pump out invoice is provided to us within 7 days to:

Commercial and Industrial Services
Water Corporation
Locked Bag 2
Osborne Park Delivery Centre WA 6916
Fax: 08 6330 669
Email: fogman@watercorporation.com.au